SHIPPING POLICY

Comprehensive Shipping & Logistics Policy

At Westonia, every order is treated as a curated acquisition. Our global-tier logistics network ensures each garment reaches you in pristine condition.

1. Order Processing & Quality Assurance:

All orders undergo our Triple-Phase Quality Inspection Protocol at our central atelier before dispatch. This ensures every piece meets the Westonia Standard.

• Processing Time: 3–5 business days.
• Orders are not shipped on Sundays or public holidays.
• During peak seasons, processing may require additional time.

2. Transit Timelines:

Once dispatched:

• Domestic Shipping: 5–7 business days.
  

3. Proprietary Tracking:

Upon dispatch, clients will receive an encrypted tracking link via email or SMS.

Westonia is not responsible for:

• Failed delivery attempts due to incorrect or incomplete address information.
• Delays caused by courier partners.
• Unclaimed packages returned due to customer inaction.
• Customers are responsible for providing accurate shipping details at checkout.

4. Shipping Fees:

• Complimentary Standard Shipping is available on all prepaid orders.
• For Cash on Delivery (COD) orders, a non-refundable convenience fee of ₹99 applies.
• This fee secures order processing and fulfillment priority.